Practice Risk Solutions

Legal Services and Assistance

Accessing the legal system is time consuming and expensive. CPA/CPAP members can now obtain a range of legal insurance products to meet differing circumstances in your professional and personal lives.

Free Legal Assistance for Professional Liability Insurance policyholders

All psychologists, psychological associates, and graduate students participating in the Professional Liability Insurance Program have access to summary pro bono legal advice from Gowling WLG (Canada) LLP (Gowlings), one of Canada’s largest national legal firms.

Members can take advantage of this complimentary service for practice related questions involving issues such as:

  • Privacy and confidentiality;
  • Conflicts of interest;
  • How to respond to requests for information from third parties;
  • Inquires from your regulatory body;
  • How to respond to a subpoena;
  • Professional misconduct;
  • Ethical obligations; and
  • Professional obligations,

Gowlings Pro bono Legal Advice: 1-855-441-4424

  • Learn more here:

    If you have a practice related question and are participating in the Professional Liability Insurance Program, please contact the number listed above. When you make this call, you will receive a voicemail asking you to leave a detailed message. Please be prepared to provide the following information:

    • Name, telephone number and address
    • Certificate and policy numbers
    • A brief summary of the issue

    If you are calling from British Columbia, Alberta, Ontario or Quebec, then someone from Gowlings will get in touch with you as soon as possible. If you are calling from another province or territory, then Gowlings will make the appropriate referral to a lawyer practicing in that jurisdiction.

    The lawyer who you speak with will provide you with free, confidential legal advice in order to try and avoid or reduce the probability of a claim or complaint. Each telephone consultation is limited to 30 minutes per inquiry. The lawyer may consider it appropriate to review the issues and jurisprudence, and then call you back. The advice given will rely upon the accuracy and completeness of the information you provide. In some cases, you may be asked to contact BMS directly as your issue may have already triggered coverage under your policy, in which case, legal counsel may be appointed to act on your behalf. If you have received a formal complaint or been served with a legal claim, please contact BMS or Crawford & Company directly. If the event has triggered a claim, Gowlings will be appointed as legal counsel to work on your behalf. In the event you do not wish to use Gowlings, or if the case has a conflict you will be able to retain alternative legal counsel. The advantage of retaining Gowlings and the reason that the program has appointed them as a preferred provider, is due to their expertise as one of Canada’s leaders in the area of health practice and malpractice. Retaining counsel with specialized expertise is of paramount importance for members because it helps ensure excellent representation and protection in the event of a claim.

    To ensure members are provided with superior legal defence in the event of a claim or complaint, Gowlings has been retained as the preferred legal provider for claims made under the Professional Liability Insurance Program.

    About Gowlings

    As one of Canada’s top national legal firms, Gowlings has a long history of representing health care professionals on a variety of professional liability cases. The Gowlings professionals who provide services to members have significant experience in medical legal issues including, defending professionals in litigation arising from medical treatment and care; representing professionals in proceedings before provincial professional licensing bodies and providing advice to clients on other administrative and regulatory health law issues.

    Gowling WLG (Canada) LLP
    Toll Free: 1-855-441-4424

Legal Services Package

This package provides specialized legal advice for personal and business matters. CPA/CPAP members now have access to a cost-effective solution for legal services, including:

Unlimited Telephone Legal Advice

Unlimited access to a confidential 24/7 toll-free line to then speak with a lawyer about any legal issue, both personal and professional. You will be asked to share some initial information about your enquiry and then be connected with a lawyer who is geographically close to you and who is an expert in the area of law you are calling about.

150+ Legal Documents and templates online, anytime you need them

Take advantage of an online library of customizable templates and up-to-date legal documents that have been drafted by lawyers. The document library includes employment contracts, partnership agreements, loan agreements, promissory notes, and more.

Legal Document Reviews

Lawyers will review your short legal documents or legal letters (up to 8 pages) and can draft simple legal letters on your behalf.

Annual cost for the Legal Services Package is $30.

Please contact BMS for more information or to purchase.

NEW! Family and Business Legal Expense Insurance

A Legal Expense Insurance policy automatically includes the Legal Services Package and is combined with insurance coverage that empowers you to defend or pursue your rights in court. 

The Family Legal Expense policy provides professional legal and financial support for you and the family members living in your home to address issues such as disputes with a neighbour or identity theft. 

In contrast, the Business Legal Expense policy provides legal and financial support for you, your business, and your employees to address business-related challenges like keeping up with the latest legislation or resolving problems with suppliers.

Learn more about the Family and Business Legal Solutions coverage here